Question 1

How do you clean a granite countertop?

Accepted Answer

Always avoid using powdered cleansers (which typically contain pumice, a powdered volcanic stone) abrasive pads or acidic products. Instead, we recommend using warm water and mild soap.

Question 2

Can I put a hot pot directly on granite?

Accepted Answer

Yes, you can, but it's best to be proactive and use a trivet.

Question 3

Will samples match my actual slab?

Accepted Answer

Because of the movement and veining in natural stone it is difficult to accurately represent stone with a small sample. Also, stone varies from block to block, so if you have a sample from a previous block, it may not match the current supply. It is advisable to view the actual slabs at the Stone Holding showroom nearest you or at the shop prior to fabrication.

Question 4

Can granite be used outside?

Accepted Answer

Yes. There are a handful of granites that can change color when exposed to UV rays, but it is very durable and can be used outside. Granite is often used for outdoor kitchens, pavers for driveways and walkways, stair treads, and as exterior cladding on commercial buildings.

Question 5

Can I put a hot pan directly on quartz?

Accepted Answer

Natural stone surfaces can be damaged by sudden and/or rapid changes of temperature, especially near the edges, as well as direct and/or sustained heating of the top. Cambria may not withstand the direct transfer of heat from pots and pans and other cooking units such as electric frying pans and griddles, and some crock-pots or roaster ovens and heat lamps. Therefore, the use of a hot pad or trivet is always recommended to prevent heating the product.

Question 6

Can granite crack or chip?

Accepted Answer

Under ordinary circumstances, granite will not chip or crack. However, it is not indestructible. Sharp objects that make hard impact on the surface can damage granite, most of which may be fairly easily repaired. If your granite does chip, please save the chip as it can be used to repair your countertop.

Question 7

Can quartz crack or chip?

Accepted Answer

Quartz is durable and more resistant to surface damage than other stone. However, all stone can be damaged by force and no stone is chip-proof. Objects hitting edges, particularly at sinks or dishwashers, may cause chips. Though a minor knife slip will dull the knife and not harm Quartz, no stone surface is scratch-proof. Surface markings are more visible on monotone designs than multi-colored surfaces.

Question 8

How often do you have to seal granite?

Accepted Answer

Traditionally, homeowners have been told to seal their granite annually. However, with the advancements that have been made in sealing products, some sealers may not need to be reapplied. Do a simple test to check your granite by pouring a small amount of water in various spots, letting it sit for 30 minutes and then wiping it up. If the stone darkened where the water was, the stone should be resealed.

Question 9

Does quartz require care and maintenance?

Accepted Answer

No, keeping with its care-free promise, Quartz requires no sealing, polishing or reconditioning…ever. Simply wipe with warm water and use mild soap if desired.

Question 10

Does granite or quartz show seams?

Accepted Answer

Your countertop will likely have seams. Their visibility will depend on the grain, color and pattern you choose to install. Darker granite typically hides seams better.

Question 11

Is granite safe for food preparation?

Accepted Answer

Yes, Granite is intended to come into contact with food and is resistant to bacterial growth.

Question 12

Is quartz safe for food preperation?

Accepted Answer

Yes, Quartz is intended to come into contact with food and is resistant to bacterial growth.

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